Question 1

What is Contact Validator?

Accepted Answer

Contact Validator is a comprehensive B2B data verification platform that helps sales teams clean, verify, and enrich email and contact data. Our service ensures your contact database is accurate, up-to-date, and ready for successful outreach campaigns.

Question 2

How accurate is your email validation?

Accepted Answer

Our email validation service boasts an industry-leading 99.5% accuracy rate. We use multiple verification methods including syntax validation, domain verification, mailbox existence checks, and disposable email detection to ensure the highest level of accuracy.

Question 3

Can you detect disposable email domains?

Accepted Answer

Yes, our system maintains an up-to-date database of disposable and temporary email domains. We can identify and flag these addresses to help you focus on legitimate, long-term contacts for your outreach efforts.

Question 4

What file formats do you support for bulk validation?

Accepted Answer

We support CSV, Excel (XLS/XLSX), and JSON formats for bulk uploads. You can also integrate directly with our API for real-time validation or connect with popular CRM systems like Salesforce and HubSpot.

Question 5

Do you offer API access?

Accepted Answer

Yes, we provide a robust RESTful API that allows you to integrate contact validation directly into your applications, CRM systems, or marketing automation platforms. Our API supports both single and bulk validation requests with real-time responses.

Question 6

Which CRM systems do you integrate with?

Accepted Answer

We offer native integrations with Salesforce, HubSpot, Pipedrive, and many other popular CRM platforms. We also provide Zapier integration for connecting with hundreds of other business applications.

Question 7

What is your API rate limit?

Accepted Answer

API rate limits vary by plan. Our Starter plan allows up to 100 requests per minute, Professional plan supports 500 requests per minute, and Enterprise customers can request custom rate limits based on their needs.

Question 8

Do you provide webhooks for real-time notifications?

Accepted Answer

Yes, we support webhooks that can notify your systems when validation jobs are completed, when data quality scores change, or when specific validation events occur. This enables seamless automation of your data quality workflows.

Question 9

Is Contact Validator GDPR compliant?

Accepted Answer

Absolutely. We are fully GDPR compliant and follow strict data protection protocols. We only process data for validation purposes, never store personal information longer than necessary, and provide data deletion capabilities upon request.

Question 10

How do you handle data security?

Accepted Answer

We use enterprise-grade security measures including 256-bit SSL encryption, SOC 2 Type II compliance, and secure data centers. All data is encrypted both in transit and at rest, and we maintain strict access controls and audit logs.

Question 11

Do you store or share validated data?

Accepted Answer

We do not store your contact data beyond the validation process. Once validation is complete, your data is securely deleted from our systems. We never share, sell, or use your data for any purpose other than providing our validation services.

Question 12

What certifications do you maintain?

Accepted Answer

We maintain SOC 2 Type II certification, ISO 27001 compliance, and follow GDPR, CCPA, and other international data protection standards. Our security practices are regularly audited by third-party security firms.

Question 13

Do you offer a free trial?

Accepted Answer

Yes, we offer a 14-day free trial with full access to all features. You can validate up to 1,000 contacts during your trial period without providing a credit card. This allows you to test our accuracy and integration capabilities risk-free.

Question 14

What happens if I exceed my monthly validation limit?

Accepted Answer

If you approach your monthly limit, we'll send you notifications. You can either upgrade your plan or purchase additional validation credits. We never stop your service abruptly - we'll work with you to find the best solution for your needs.

Question 15

Do you offer volume discounts?

Accepted Answer

Yes, we provide custom pricing for high-volume users and enterprise customers. Contact our sales team to discuss your specific requirements and get a personalized quote based on your validation volume and feature needs.

Question 16

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel your subscription at any time without penalties. If you cancel during a billing period, you'll continue to have access to the service until the end of your current billing cycle.

Frequently Asked Questions

General Questions

What is Contact Validator?

How accurate is your email validation?

Can you detect disposable email domains?

What file formats do you support for bulk validation?

Technical & Integration

Do you offer API access?

Which CRM systems do you integrate with?

What is your API rate limit?

Do you provide webhooks for real-time notifications?

Privacy & Compliance

Is Contact Validator GDPR compliant?

How do you handle data security?

Do you store or share validated data?

What certifications do you maintain?

Pricing & Plans

Do you offer a free trial?

What happens if I exceed my monthly validation limit?

Do you offer volume discounts?

Can I cancel my subscription at any time?

Still Have Questions?

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